At EroxToys.com, we are committed to protecting your privacy and personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website and make purchases from our store. By accessing or using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We collect personal information to provide and improve our services. The types of information we may collect include:
- Personal Identification Information: When you create an account, make a purchase, or contact us, we may collect your name, email address, phone number, shipping and billing addresses, and payment details.
- Payment Information: We do not store your payment details, but we may collect information required for payment processing, such as credit card information, Apple Pay, Google Pay, or USDT (Tether).
- Usage Data: We collect information on how you access and use our website, including IP addresses, browser types, device information, and pages visited.
- Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track activity on our website and store certain information. You can control cookies through your browser settings.
2. How We Use Your Information
We use the collected information for the following purposes:
- Order Processing: To process your orders, verify payments, and deliver products to the provided shipping address.
- Customer Service: To respond to inquiries, provide customer support, and address concerns regarding products or shipping.
- Marketing and Communications: With your consent, we may send you promotional emails, newsletters, or updates related to our products and services.
- Improve Website Functionality: To personalize your shopping experience, analyze website usage, and enhance the overall user experience.
- Compliance and Legal Obligations: To comply with legal obligations and respond to legal requests when necessary.
3. How We Protect Your Information
We take your privacy seriously and implement reasonable measures to protect your personal information:
- Encryption: Sensitive payment information is encrypted during transmission using Secure Socket Layer (SSL) technology.
- Data Storage: We store personal information on secure servers, and access is restricted to authorized personnel only.
- Privacy of Payment Information: We do not store your credit card or payment details. Payment transactions are securely processed through trusted third-party payment processors.
4. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your information in the following situations:
- Service Providers: We may share information with trusted third-party service providers (e.g., payment processors, shipping carriers) who assist us in performing services related to your order (e.g., processing payments, delivering products).
- Legal Requirements: We may disclose personal information if required by law, regulation, or legal process (such as a subpoena or court order), or to protect our rights, property, and safety.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction.
5. Your Privacy Rights
You have the following rights concerning your personal information:
- Access: You can request access to the personal information we hold about you.
- Correction: You can request correction or updates to any inaccurate or incomplete information.
- Deletion: You can request the deletion of your personal information, subject to any legal requirements or legitimate business reasons for retention.
- Opt-Out: You may opt-out of receiving marketing communications by clicking the “unsubscribe” link in our emails or contacting us directly at infos@eroxtoys.com.
To exercise these rights, please contact us at infos@eroxtoys.com.
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small files stored on your device that help us recognize your browser and remember certain details to improve your experience.
- Types of Cookies We Use:
- Essential Cookies: These are necessary for the operation of the website, such as keeping you logged in during your session.
- Performance Cookies: These collect data on how visitors use the website, helping us improve functionality.
- Functional Cookies: These allow us to remember preferences and choices you make on our website.
- Advertising Cookies: These are used to deliver personalized advertisements based on your interests.
You can manage cookies through your browser settings. Please note that disabling certain cookies may affect your ability to use some features of the website.
7. Third-Party Websites
Our website may contain links to third-party websites that are not operated by us. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.
8. International Data Transfers
If you are accessing our website from outside the United States, please be aware that your data may be transferred to and stored in the United States. By using our website and providing your information, you consent to the transfer of your data to the United States and other countries where we operate.
9. Children’s Privacy
Our services are intended for adults, and we do not knowingly collect or solicit personal information from anyone under the age of 18. If we learn that we have collected personal information from a child under 18, we will take steps to delete that information as soon as possible.
10. Updates to This Privacy Policy
We reserve the right to update or change this Privacy Policy at any time. Any changes will be posted on this page with the revised “Effective Date.” Your continued use of our website after any changes constitutes acceptance of those changes.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
EroxToys.com
Email: infos@eroxtoys.com